PT. CITRA BERSADA
Jl. Blora No. 58
10th October 2011
1992 South Cochran Avenue
Together with this letter, we inform you that our order computer package shipment has arrived on time. However, after we checked, there was damage to several computers that you send.
Such damage can we explain as follows:
1. Three units damaged monitor.
2. Two units of cpu is not working.
3. Three units damaged keyboard.
As evidence, such damaged goods we send back to you for review and your concern.
We hope we did not order the goods were damaged like this again in the future because this is hurting our company’s commercial rate. If you repeat this mistake a second time, we were very sorry to have to decide a cooperative relationship that has existed so far.
We await a reply from you. Thank you.